I love video games. Always have. Always will. And with the exception of a few years in high school when I thought I was too cool for them (I'm not), I have always owned one of the generational game consoles. For a long time, I was a strict Nintendo loyalist. But, despite their graphical improvements with that bouncing plumber, I began to get bored. This time around I wanted to try something different, so I ask for and got an Xbox 360.
With an excellent game library and relatively decent physical and interface design (especially for being a Microsoft product) I have been very happy with my Xbox. That is, until last night...
In a hurry to get their next generation console to market a full year ahead of Sony and Nintendo, Microsoft rushed through their engineering process and shoved a flawed piece of hardware out the door and onto market. As a result, many early Xbox 360 owners have been plagued by a catastrophic system failure, designated by three flashing lights known as the "red ring of death." Last night, after a nearly a year and a half of relative peace and joy, that red eyed specter paid me a visit. Sigh...
This problem is so pervasive, that Microsoft agreed to extend the hardware warranty by 2 years, and I directly benefit as a result. With little debate or argument, Microsoft customer service agree to repair/replace my console free-of-charge, including the shipping. Of course, it might have helped that I was calling them at 1AM and they wanted to go home. I'm pissed, but at least Microsoft is taking responsibility.
This marks my third (and hopefully final) major electronics failure this year. I'll keep you up-to-date as developments unfold (since I'm sure you're dying to know). In the meantime, I guess I'll start using our Wii.